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How can I find out my download speed?
Viewed 95016 times since Thu, Nov 18, 2010
  Please read the following information regarding the speed and performance of your Internet connection. Overall speed can be impacted by a variety of factors. Since most users have migrated to broadband, the following overview is... Read More
GMA Mail Server Settings
Viewed 24855 times since Thu, Dec 20, 2012
If you are configuring a new device for email, or setting up your email account on a computer using an email client (such as Outlook, Apple Mail, etc.), please use the server settings below. If you are not sure which incoming settings you should use,... Read More
Why do I have to reboot my computer? Why does it work?
Viewed 6769 times since Wed, Nov 30, 2011
Here are some examples of when you might need to reboot your computer and why they work. If your computer is “frozen” or “locked up”, rebooting can fix this.  One concern here is the possibility of data loss. When your computer... Read More
Why do I need wireless security?
Viewed 5959 times since Mon, Nov 28, 2011
Wireless technology has become very popular in recent years, and it is rare to find a home without at least one or two wireless devices. The convenience of wireless networks has changed how people use computers,TV's and video games, but it has... Read More
Can I have more than one email address? How do I create one?
Viewed 5340 times since Thu, Nov 18, 2010
Most of our full access Dial-up, DSL, and Web Hosting accounts already include up to 5 email boxes. Additional email boxes are available at a fee of $1.00 per box per month. Additional email boxes can be added to the following accounts:... Read More
Waitsfield and Champlain Valley Telecom/Green Mountain Access Service Area
Viewed 4562 times since Fri, Jul 27, 2012
Waitsfield and Champlain Valley Telecom Telephone Service Area All customers in the Waitsfield and Champlain Valley Telecom telephone service territory in the central Champlain and Mad River Valley regions of Vermont have access to High... Read More
How can I receive email alerts regarding planned network upgrades/maintanence?
Viewed 4223 times since Thu, Nov 18, 2010
Planned Maintenance E-mail Alert Notification Please click subscribe, or unsubcribe, to be added to or removed from our planned network outage mailing list. By subscribing you will receive an e-mail notice alerting you of any planned... Read More
What is the difference between DSL and Cable connections?
Viewed 4135 times since Thu, Nov 18, 2010
DSL bandwidth can be guaranteed and is private, whereas cable modems work over a shared network and can be slowed down by the number of users sharing the network at any one time. Due to their shared environment, Cable modems are also more vulnerable... Read More
How can I go wireless?
Viewed 4048 times since Thu, Nov 18, 2010
GMA offers a wireless-enabled modem/router combination unit. If you are an existing customer you can upgrade your current DSL modem to the combination unit. For more information (both technical and upgrade options), please call us at 888-321-0815 Read More
Should I use a surge protector to protect against power issues and/or lightning?
Viewed 3846 times since Thu, Nov 18, 2010
We recommend using a quality surge protector rated for Broadband (DSL). Uninterruptible Power Supplies (UPS) are another option to provide the safety of a battery backup to your computer equipment. Try to steer clear of the cheaper models. Many... Read More
Do I need Anti-Virus Software on my computer?
Viewed 3680 times since Thu, Nov 18, 2010
YES. While GMA scans for viruses transmitted via email, we cannot catch them all. Having up to date anti-virus software on your computer will offer protection against viruses transmitted via both web surfing and email. Read about some free anti... Read More
What are basic PC keyboard shortcuts?
Viewed 3561 times since Sun, Nov 27, 2011
Keyboard shortcuts come in handy at times. Here is a list of commonly used PC shortcuts.  Shortcut Keys          Description Alt + F... Read More