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What is SPAM? What can I do about it?

Definition of Spam (UBE or UCE)

Spam, also known as Unsolicited Bulk Email (UBE) or Unsolicited Commercial Email (UCE), is Internet mail ("email") that is sent to a group of recipients who have not requested it. A mail recipient may have at one time asked a sender for bulk email, but then later asked that sender not to send any more email or otherwise not have indicated a desire for such additional mail; hence any bulk email sent after that request was received is also UBE.

Our Spam Policy

Green Mountain Access does not and will not tolerate any person or company who abuses our services to transmit unsolicited commercial email or unsolicited bulk or spam email. In addition, maintaining on open SMTP relay is prohibited. When a complaint is received, GMA has the discretion to determine from all of the evidence whether the email recipients were from an "opt-in" email list.

Spam Identification

Green Mountain Access is pleased to be using an email spam filtering solution called GreyMail, designed to block spam, email viruses, and emails containing malicious code.

For more information about how an email message is identified as spam, and how you can manage your spam settings click here.

Reporting Spam

You may report spam to the Federal Trade Commission by forwarding the email to spam@uce.gov. There is a form available at www.ftc.gov to file a formal complaint about unsolicited commercial email.

To report a spammer that is using Green Mountain Access services please send the complaint to abuse@gmavt.net.

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